Shipping Policy

Handloom Handicrafts Hub Last updated: August 4, 2026

This Shipping Policy applies to all orders placed on handloomhandicraftshub.com for our range of Kashmiri Shawls, Pashmina Shawls, Kashmiri Carpets, Silicon Silk Carpets, Antique Items, Antique Jewellery, Embroidery Items, and other handloom & handicraft products (retail and wholesale).

1. Order Processing Time

Orders are typically processed and dispatched within 2–5 business days of order confirmation and payment realisation.
Handcrafted, made-to-order, or wholesale/bulk orders may require additional processing time. Estimated timelines will be communicated to you at the time of order.
Orders are not processed on Sundays and public holidays.

2. Shipping Coverage

We ship across India to all serviceable pin codes through our courier/logistics partners.
For international shipping requests, please contact us directly at +91 74480 07806 to check feasibility, charges, and delivery timelines before placing your order.

3. Shipping Charges

Shipping charges (if applicable) will be calculated at checkout based on the delivery location, weight, and dimensions of the product(s) ordered.
Free shipping offers, if any, will be clearly communicated on the Website or at the time of purchase.
For wholesale/bulk orders, shipping charges and logistics arrangements will be communicated separately based on order volume and destination.

4. Delivery Timelines

Standard delivery typically takes 5–10 business days from the date of dispatch, depending on your location.
Remote or non-serviceable areas may require additional delivery time.
Delivery timelines are estimates provided by our courier partners and are not guaranteed; delays due to weather, strikes, courier issues, or other circumstances beyond our control may occur.

5. Order Tracking

Once your order is dispatched, you will receive tracking details via SMS, call, WhatsApp, or email (as applicable) so you can track your shipment.

6. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, please contact us at +91 74480 07806 with your order details, and we will coordinate with our courier partner to resolve the issue.
In case a shipment is confirmed lost in transit by the courier partner, we will offer a replacement or refund as applicable, as per our Return & Refund Policy.

7. Damaged Shipments

Please inspect your package at the time of delivery. If the outer packaging appears tampered or damaged, we recommend recording a video/photo while unboxing.
Report any damage within 48 hours of delivery by contacting us with your order number and photo/video evidence, so we can assist with a replacement or refund as per our Return & Refund Policy.

8. Address & Delivery Issues

Please ensure your shipping address, contact number, and pin code are accurate at the time of placing the order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
Additional charges may apply if re-shipping is required due to an incorrect address provided by the customer.